I called BS and showed up with a presentation, color copies and bound for every member of the appeals board.
This just reminded me of Alice's Restaurant..."And he had twenty-seven eight-by-ten color glossy pictures with circles and arrows, and a paragraph on the back of each one explaining what it was and how it was to be used against us in the court of law..."
Seriously, though, good for you for taking on the Man and coming away with at least partial satisfaction.