Along these same lines, I got a phone call a week ago, while I was napping so answered groggy. A man with a heavy Indian accent saying he is with the Microsoft Tech center in Nevada, and there is a problem with my computer, he needs me to enter a code and then he can access and fix. I can't understand the code as he is talking quickly, and ask for an American. He puts on an Indian woman who talks even faster. Again I ask for an american, she puts on another Indian who says he is from Mexico but now lives in Nevada. Still the heavy Calcutta accent though. I ask for an American once again and I get another Indian Accent, by now I am screeming at them to slow down, and then the line goes dead. I check Microsoft, can't find a way to contact them, unknown number on phone, McAfee says all is all right with the unit. Christmas Eve, I tell all this to my IT Pro nephew and he says there is no Microsoft tech center in Nevada, and this is the latest scam. You let them into the computer from the remote sight, and they clean out SS #'s, Credit Card info, and suck everything out of all accounts they can find. BE CAREFUL OUT THERE!
Happy New Years!
L13