Last year I found out the green Stanley thermos has a lifetime warranty. Mine was not keeping stuff hot all day so I called and they sent me a new one, you don't even have to send the new one back. It was made in 1991. Well I saw my dads broken down , all the green paint wore off , stopper broken, handle gone Stanley thermos. There were no major dents in it but it was rough and was not keeping stuff hot in the winter for the whole day. It made in 1983 according to the bottom and fuse kids got it for him for Christmas. Well I got the numbers off the bottom and called. The lady on the phone asked me how I washed it (not in the dishwasher by hand of course), were there any big dents in it and if the stopper had a good gasket. All questions answered they are sending me a new one on their dime. Pretty good if you ask me. She did tell me I was on record as having another claim, but I explained it was my dads and he did not want to call. I could of lied and said I was him, but did not feel the need. She asked for my dads name and I gave it to her. She said because the serial numbers were different she would let me file the claim for him. I guess if you tried to do it multiple times it would not fly.
Anyway excellent customer service and they stood by product that was 31 YEARS OLD.
http://www.stanley-pmi.com/products/search/category/Vacuum%20BottlesSo if you Stanley is shot give them a call. My new one keeps stuff hot all day on the ice without issue and I still have the old one which is god for about 6 hours.